If you’re facing issues placing an order, it could be due to payment failures, address errors, or a temporary glitch.

We recommend checking your internet connection, trying a different payment method, or refreshing the page/app and trying again.

We usually dispatch orders within 1–2 business days. Once shipped, they’re handed over to our courier partners for delivery. You can track your order in Tracking Page.

If your order hasn’t arrived by the expected date, please allow an extra 24–48 hours. Our team actively monitors delayed shipments to make sure your order reaches you as soon as possible.

You can cancel your order through Tracking Page anytime before it is dispatched (usually within an hour of order confirmation). Once the order has been packed or shipped, cancellation will no longer be possible.

You can initiate a return through Return & Exchange Page within 10 days of delivery. Please ensure the items are unused and in their original condition.

For detailed guidelines, check our Return & Exchange Policy. If you’ve received a wrong, damaged, or defective item, let us know within 24 hours so we can resolve it quickly.

You can place an exchange request through Return and Exchange Page within 10 days of delivery. Please make sure the item is unused, intact, and not part of sale and discounted items.

Check our Return & Exchange Policy for full details. Our delivery partner will collect the item within 1–2 business days, and your replacement will be shipped once we receive the return.

Our courier partner usually collects return orders within 2–3 business days of your request.

If it’s been longer, please check Return & Exchange for the latest update. Occasionally, delays may occur due to local issues or service availability.

We don’t deliver exchange items at the time of pickup. Once your return is collected (usually within 2–3 business days), we’ll ship your replacement within 2 - 3 business days

Refunds are processed once the returned item clears a quick quality check. It may take 5–7 business days for your bank or payment provider to credit the amount.

Prepaid refunds are sent to your original payment method, while COD refunds are added to your store credit for future purchases.

You can return your order within 10 days of delivery. Go to Return & exchange for Returns.

You can place a return request through Return & exchange Page within 10 days of delivery. Please ensure the item is unused, in its original condition, and not part of sale and discounted items.

For complete details, check our Return & Exchange Policy. If you’ve received a wrong, damaged, or defective item, report it within 24 hours so we can resolve it quickly.

You can request an exchange through Return & exchange within 10 days of delivery. The item must be unused, intact, and not part of sale and discounted items.

See our Return & Exchange Policy for more information. If you’ve received a wrong, damaged, or defective item, report it within 24 hours so we can resolve it quickly.

Size exchanges can be requested within 10 days of delivery via Return & Exchange Page. Exchanges are subject to size availability. If unavailable, a return can be initiated instead.

You can initiate a return through Return & exchange within 24 hours of delivery so we can resolve it quickly.

We’re sorry about that! You can request an exchange within 24 hours of delivery through Return & exchange .

Items received as part of promotional offers (e.g., sale and discounted items.) are not eligible for return or exchange.

Our courier partner will pick up your existing item within 2–3 business days. The replacement will be dispatched after a successful quality check at our warehouse.

Our courier partner usually collects return orders within 2–3 business days of your request.

If it’s taking longer, sometimes delays happen due to local service issues or availability.

Pickups are usually completed within 2–3 business days. If a slot is missed, it is automatically rescheduled. Our courier partner will attempt pickup up to 3 times before closing the request.

Once your return is collected (typically within 2–3 business days), your replacement will be shipped as per our standard delivery timelines.

Refunds are processed once the returned item passes a quick quality check. It may take 5–7 business days for your bank or payment provider to credit the amount.

• Prepaid orders: Refunds are sent to the original payment method.
• COD orders: Refunds are credited to your store credit for future use.

For prepaid orders, refunds are processed based on your payment method. The amount is usually credited within 2–3 working days. If not, please contact your bank.

Refunds for COD orders are credited to your store credit, which you can use for future purchases. Check your wallet balance in the Refunds section.

In cases where the same product is returned more than twice, a reverse shipment fee of ₹99 will apply.

Items purchased at a discount are not eligible for return or refund.

Don’t worry! If the payment was deducted but the order didn’t go through, the refund is usually processed automatically. It may take 5–7 business days for the amount to reflect in your original payment method, depending on your bank or payment provider.

If your concern isn’t listed here, please email us or contact us on WhatsApp for assistance.