RETURN & EXCHANGE

RETURNS

Returns are accepted within 10 days; specific conditions apply based on products and ongoing promotions.

REFUND PROCESS

Prepaid order refunds are processed to the original payment method. COD orders receive a refund in the RJ Wallet.

REPORTING ISSUES

Any issues with defective, incorrect, or damaged products must be reported within 24 hours of delivery.

EXCLUSIONS DURING PROMOTIONS

Items purchased during special sales are ineligible for returns.

REVERSE SHIPMENT FEE

A reverse shipment fee of up to ₹100 may be charged for excessive returns. This fee will be deducted from the refund.